Store Policies

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

Card logos

Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

Welcome

Welcome to my shop!
I am passionate about creating extremely well designed and well made bags and wallets!

With a maniacal attention to detail, I scrutinize everything I make, starting with the pattern design, fabric selection and accent elements, construction, and even the way the finished product is packaged {wrapped in tissue paper and tied with a ribbon, I mean, who doesn’t love presents, right?!} and shipped to you!
Be You!
Awesome!!

Payment

PayPal and credit/debit cards accepted for payment.
{Please note, you do not need to have a PayPal account to use an e-check, credit card, or bank card to pay via PayPal!}

Please complete payment at time of checkout.
If payment is not initiated within 4 hours of time of purchase, I will have to cancel the sale and return the item to my shop.

Pennsylvania residents will have to pay 6% sales tax upon checkout.

Shipping

PrettyCoolShops ships USPS Priority Mail worldwide
Items are always gift wrapped in tissue paper and tied with a ribbon.
I ship the same or next business day of purchase {ready to ship items only}.
We will both receive email shipping confirmation and tracking label #.
Priority Mail also provides package tracking and delivery confirmation in US.

Please be sure the name and address you enter at checkout are correct, the shipping label prints with your address exactly the way you have entered it.

{Attention overseas customers: any taxes, tariffs, customs fees etc. are the responsibility of the buyer}

Refunds and Exchanges

Returns are accepted.
If you are not completely satisfied with your purchase and wish to return something, let me know within 7 days of receipt of the item.
I'll refund you the purchase price of the wristlet or wallet {minus shipping costs} when I receive the merchandise in its original unused condition.

Because I explicitly recommend you do not use my wristlets and wallets with otterbox cases I do not accept returns due to damage caused by use of otter boxes or other oversized cases.

No Refunds on completed custom made items.

Additional Policies and FAQs

PLEASE Read All of the Words!
You will find answers to most of the questions you may have :)

FAQ

1) what's up with holiday orders?

* important holiday order info * Due to popular demand, no more sewn after purchase items can be completed in time for Christmas delivery.  My sewing schedule is completely full.
Any sewn after purchase items ordered after November 14th will not arrive until after December 25th.

Some Ready to ship items may be available.
Shipping cutoff for ready to ship items is December 17th for USA delivery.

2) How long will it take to get my wristlet/wallet?

About 4 weeks.

Here is my current studio schedule, your name is listed on your sewing day.
{use the arrows at the top left of calendar to switch which month to view}

3) I have a question, how quickly can you answer it?

Thanks to the magic of the internet, my shop is open 24/7 and items are available for purchase all day every day.
However since I am a human and need to eat, sleep, and have time to sew for you,
I will be online to check my 'convos', answer any questions, and process orders 4 times daily:
8 am, 12 noon, 4pm, and 8pm

4) Does my _______ phone fit?

Here is a list of smart phones and which Touch Screen items they fit into:
Does My Phone Fit?

To figure out if your phone will fit:
 Measure your phone.
Compare the dimensions of your phone to the dimensions
of the wristlet/wallet that are stated in the description of each item.
The phone must be at least 1/4 inch smaller than the wallet pocket's dimensions, and less than 1/2 inch wide.

5) Can I use my phone while it is still in the wristlet/wallet?

Pocket with vinyl window protects your phone, and allows you to operate your touch screen phone without having to remove it from the wristlet or wallet.

6) I have a ginormous otterbox case, will my phone still fit?

NOT RECOMMENDED for use with OtterBox cases.
Because I explicitly recommend you do not use my wristlets and wallets with otterbox cases I do not accept returns due to damage caused by use of otter boxes or other oversized cases.

7) Can I fit keys/tissues/pencils/lipstick etc. in my wristlet/wallet?

For best results do not over-stuff your wristlet or wallet.
All of the zippers should close easily, and your phone should be able to easily move in and out of the Touch Screen Pocket .
If it is difficult to zip, it is too full.
Do not expose the vinyl window to excessive heat or pressure.

8) How can I clean my wristlet/wallet?

I recommend spot clean only with a damp cloth.
However if you are careful and follow these steps
my wristlets and wallets are machine washable:
   1) close all zippers fully
   2) place your wristlet/wallet in a mesh lingerie laundry bag
   3) wash in cold water on delicate setting with gentle detergent like Woolite
   4) carefully reshape your  wristlet/wallet and lay flat to dry {not in direct sunlight}
 

9) How big is the Touch Screen Wristlet?

Dimensions:
exterior: 6 3/4 inches long and 4 1/4 inches high.
interior: 6 & 1/4 inches long by 3 3/4 inches high.
phone pocket: 6 inches long by 3 1/2 inches high.
vinyl "window": 5 1/4 inches long by 3 inches high.
slip pocket: 4 1/2 inches long by 2 1/2 inches high.
The removable wrist strap: is 5 inches long from body of bag
{10 inches around in circumference}

10)How big is the Extra Large Touch Screen Wristlet?

Dimensions:
exterior: 8 &1/2 inches long and 5 & 1/2 inches high.
interior: 7 inches long by 5 inches high.
phone pocket: 7 inches long by 5 inches high.
Vinyl "window": 7 & 1/4 inches long by 4 & 1/4 inches high.
Divided slip pocket, each side: 3 inches long by 2 & 1/2 inches high.
The removable wrist strap: 5 inches long from body of bag
{10 inches around in circumference},
with a clip that clips onto D ring attached to the wristlet.

11) How big is the Super Mega Touch Screen Wallet?

Dimensions:
walled closed: 5 &1/2 inches by 7 & 3/4 inches
wallet open: 11 inches by 7 & 3/4 inches
phone pocket: 6 & 1/2 inches by 3 & 3/4 inches
6 & 1/2 inch long zipper opening
checkbook pocket: 7 inches by 3 & 3/4 inches
zipper coin pocket: 7 inches by 3 & 1/2 inches
cash pocket: 7 inches by 3 & 3/4 inches
removable wrist strap: 5 inches long from body of wallet
{10 inches around in circumference}

12) What's so cool about the Super Mega Touch Screen Wallet?

Features:
exterior: cell phone pocket with touch screen "window"
wallet zips 3/4 around to open flat
interior: checkbook / notepad / pen pocket
small pocket for ID, flash drive, or coupons.
6 credit card slots, each can hold up to 4 cards.
large zipper pocket for coins etc.
long pocket for cash

13) Can I pick my own fabric? Do you do custom orders?

Custom orders are welcome!
At this time I am not changing the design of any of my items,
 custom orders are for your choice of fabrics only.

14) How do I get a custom wristlet/wallet?

You may order a custom item by purchasing a custom order listing.
{other listings will not be changed from the fabrics pictured in the listing}

To order, simply purchase the custom order listing in my shop for the Touch Screen Item you'd like.

Touch Screen Wristlet

Extra Large Touch Screen Wristlet

Super Mega Touch Screen Wallet

If the above links are sold out, contact me for a spot on the wait list :)

15) How does custom ordering work?

We will find just the right fabric for you!
When you purchase a custom order listing, you tell me what fabrics you are looking for. Once we have fabrics chosen, please allow up to 5 weeks to receive your custom Touch Screen Item.
{if I have special ordered fabric(s) for you, then please allow up to 6 weeks}
Your item will be wrapped in tissue paper, tied with a ribbon, and shipped USPS Priority Mail.

* If the fabric you select is more than $12 a yard, you will be charged the difference in price.

Custom orders are a huge part of my business, and I LOVE doing them.
At this time I am not changing the design of any of my items, custom orders are for your choice of fabrics only.
I will gladly spend as much time as necessary to ensure you are thrilled with the final product.

~ see my feedback!

also: https://www.etsy.com/people/PrettyCoolShops/feedback

By pre-paying for your custom order, you are securing your spot in the queue, and I am able to dedicate my full attention to you!!
 
If, by some very unlikely chance, I am unable to find the perfect fabric(s) for you,
I will cancel the custom order sale and refund you your full purchase price.

Thank you so much for your understanding and support!

16) Are you selling the pattern for these wristlets/wallets?

No,
These wristlets and wallets are sold for personal use only.
Permission to reproduce any PrettyCoolShops wristlet or wallet design in whole or in part for any purpose is expressly prohibited.